Responsible Gaming
Gaming Should Be Entertainment
At baymilk.com, we believe gambling should be enjoyed as a form of entertainment only, not as a way to make money or solve financial problems. Casino games are designed with a house edge, meaning that over time, the odds favour the casino. Please gamble only with money you can afford to lose, and never chase losses or gamble to escape personal problems.
Age Verification
Gambling is strictly for adults aged 18 years and over in New Zealand. If you are under the legal gambling age, please do not participate. We encourage parents and guardians to discuss the risks of gambling with young people.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Spending more time or money on gambling than intended
- Constantly thinking about gambling or past gambling sessions
- Chasing losses by gambling more to win back lost money
- Hiding gambling activities or lying about the amount spent
- Neglecting work, study, family, or personal relationships due to gambling
- Using gambling to escape negative emotions such as anxiety or depression
- Feeling anxious or irritable when unable to gamble
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut down or stop gambling
- Gambling with money needed for essential expenses
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Cap the amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long you have been playing
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Take a break from all gambling activities for a set period or permanently
- Account Closure: Permanently close your account if needed
We encourage you to use these tools to maintain healthy gambling habits.
Support Organisations & Help Services
If you are struggling with gambling, professional support is available:
New Zealand
- Gambling Helpline (NZ): 0800 654 655 (free, confidential, 24/7) — www.gamblinghelpline.co.nz
- Samaritans NZ: 1737, option 1 (free call or text, available 24/7) — www.1737.org.nz
International Support Services
- GamCare (UK): www.gamcare.org.uk — Confidential support and information
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
If You Need Help
Seeking help is a sign of strength, not weakness. If gambling is causing you harm or distress, or if you are concerned about someone else's gambling, please reach out to one of the support services listed above. They offer free, confidential advice and can provide access to counselling and treatment programmes.
Remember: you are not alone, and help is always available.